The hotel location is good. We walked to the main plaza of the town where the cathedral is, there are many restaurants nearby. There is a large shopping mall just adjacent to the hotel. Internet worked well. Unlike most Brazilian cities, Florianopolis is relatively safe, so you can walk around with ease. Staff are very welcoming and accommodating. They go out of their way to ensure their guests feel extremely comfortable and at home. They speak very good English, are friendly, helpful & knowledgeable. The room is large, comfortable bed. The breakfast was typical Brazilian and of decent quality.