What can I say! What a brilliant hotel. The service is friendly and top class right from the moment you check in. What makes this hotel so special are the very little touches that the staff provides to make one’s stay very welcome. Always asking whether everything is okay, leaving notes of welcome in each room, putting traditional Mexican sweets in the room whilst you’re out to name a few. Each floor has a separate lounge area with comfy seats, a small fridge containing bottles of complimentary chilled water and also a tray of fresh and delicious apples. The rooms are very comfortable with very efficient A/C and the bathrooms are well stocked with everything. The breakfast was ample and of excellent quality with both a Mexican and European fare served. To boot, you can also request eggs cooked to order with a variety of additions such as cheese, ham, peppers, onions etc. There is a 24 hr cafe at the front of the hotel where everything is practically included in the room price, except for alcoholic drinks. Location wise, this hotel couldn’t get any better with both the Bella Artes Cultural Centre and the Zocolo a mere 5-7 minute walk away. Mexico City is a fantastic, friendly, and lively City - this hotel and its staff typify all of that. A big thank you for a great time! Nothing more I could ask for just continue giving the guest the great service that you provide.