Hotel staff is extremely friendly and helpful. Rooms in the back are quiet and include a balcony which is shaded and usable in the afternoon. Rooms are clean and spacious and include a fully equipped kitchen. Jorge at the front desk during the day speaks excellent English. Other staff members are much less fluent but their English is serviceable. This was a really lovely hotel, so handy to everything. The area is typical Buenos Aries but once you get over the appearance of outside it is good. I felt safe . Lots of restaurant's around in walking distance.