From the moment I walked in, the receptionist and the staff were incredibly polite and knew what they were doing. The huge smiles & warm welcome from them set the tone, right from the very start, and they were all so helpful & courteous. The facilities are the best you can get for family or trip with friends. Room was so big and comfortable and the toilet was also clean. It was cozy, even the neighbourhood was nice. The dispenser was always on so you don't need to boil water in the thermos everytime you want to have tea or coffee. Everything was great. I love everything during my stay there.